Return & Refund Policy
BrilHealth Return & Refund Policy
Welcome to BrilHealth, our goal is to ensure that your experience with the wellness products and brands we recommend is positive, transparent and rewarding.
While we do not sell or ship products directly, we work with reputable affiliate partners and manufacturers who share our values of integrity and customer satisfaction.
1. BrilHealth’s Role
BrilHealth operates as a wellness information and affiliate platform.
We research, review and recommend products based on scientific credibility, ingredient quality and user experience.
All purchases made through our website are processed by third-party vendors or official product retailers.
Because we do not handle transactions or fulfill orders directly, BrilHealth cannot process or issue refunds or returns for any products purchased through affiliate links.
2. Returns and Refunds Through Partner Brands
If you wish to return a product or request a refund, please refer to the return and refund policy of the specific brand or vendor from which you made your purchase.
Most affiliate partners provide satisfaction guarantees or return options within a specified time frame (typically 30–90 days).
To initiate a return:
Locate your purchase confirmation email or receipt from the vendor
Visit the vendor’s website and find their “Return” or “Refund” page.
Follow the instructions provided for product returns, replacements, or refunds.
If you experience difficulties locating the vendor’s contact details, you can reach out to us at info@brilhealth.com and we will help guide you to the correct contact point.
3. Damaged, Defective, or Incorrect Products
In cases where you receive a damaged, defective, or incorrect product, please contact the vendor’s customer service team immediately.
They will provide instructions for returning the item or receiving a replacement, according to their own policies.
4. Affiliate Disclosure
BrilHealth may earn a small commission when you make a purchase through our affiliate links at no extra cost to you. However, this does not influence your refund or return rights with the seller. All refund decisions are made by the original vendor based on their respective policies.
5. Our Commitment to Transparency
Your satisfaction and trust are important to us.
While we cannot directly handle refunds or product returns, we carefully vet all affiliate partners to ensure they maintain fair, customer-friendly refund practices and transparent product guarantees.
6. Contact Us
If you have questions or concerns about a product purchased through a BrilHealth recommendation, or if you need assistance contacting a vendor, please reach out to us at:
info@brilhealth.com
We will gladly help connect you with the appropriate support channel.
Summary
BrilHealth does sell or ship products directly.
Refunds and returns are managed by the original vendor.
Affiliate commissions do not affect refund eligibility.
